Privacy Policy

We collect only what we need to quote and carry out the work.

• Contact information you give us: your name, phone number, email address and the address of the property you want assessed.
• What you tell us about the job: the rooms, windows or glass in question, and anything else you send us in a form, a text or an email.
• Communications: records of calls, text messages and emails between you and us, including appointment confirmations and reminders.
• Website usage: standard information your browser sends, such as device type, general location, pages viewed and how you reached the site.

We do not collect payment card details through this website, and we do not ask for social security numbers or other government identifiers.

• To respond to your request and schedule a free on-site assessment.
• To quote, perform and warranty the work.
• To send appointment confirmations and reminders.
• To send occasional updates about our services by email, where you have agreed to receive them.
• To understand how the website is used so we can improve it.
• To keep records we are required to keep, and to protect against fraud and misuse.

If you give us your mobile number, we may contact you by text about your request, your appointment and your job. You can stop these messages at any time by replying STOP.

These messages are transactional. They are about your quote, your appointment or your job. We do not send promotional or marketing text messages.

Full details of the messaging program, including frequency and costs, are in our Terms and Conditions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Consent to receive text messages is never a condition of buying anything from us.

We do not sell your personal information, and we do not rent or trade it.

We share it only with the service providers who help us run the business, and only so far as they need it to do that work. That includes the companies that host our website, deliver our email and text messages, and store our customer records. They are required to protect your information and may not use it for their own purposes.

We may also disclose information where the law requires it, or where it is necessary to protect our rights, our customers or the public.

Mobile opt-in data and consent are excluded from all sharing. See the section above.

Our website uses cookies and similar technologies to keep the site working and to measure how it is used. You can block or delete cookies in your browser settings. Some parts of the site may not work as intended if you do.

• Text messages: reply STOP to any message to opt out. Reply HELP for help.
• Email: use the unsubscribe link in any marketing email, or ask us directly.
• Phone: tell us and we will stop calling.
• Your records: ask us what we hold about you, ask us to correct it, or ask us to delete it. Contact details are at the bottom of this page.

We may need to keep some records after a request to delete, where the law or a warranty obligation requires it.

We take reasonable steps to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we limit who can see your information and we keep it only as long as we need it.

Our services are for adults. We do not knowingly collect information from anyone under 13. If you believe a child has given us information, contact us and we will delete it.

We may update this policy. When we do, we will change the date at the top of this page. Significant changes will be made clear on this page.

Questions about this policy, or about your information:

A Team Window Solutions, LLC
Yucaipa, California 92399
(909) 500-8421
info@ateamwindowsolutions.com

We answer Monday to Friday, 8am to 5pm, and Saturday, 10am to 3:30pm. Closed Sunday.